Service Offerings

Start-Up Service

A factory trained technician will provide on-site start-up services for your Staco equipment, once the equipment has been installed by you or your contractor. A Start-Up Service includes an installation inspection, system activation, performance verification of the unit and warranty validation (for specified equipment), and basic operational training to familiarize you with the operating functions of the equipment.

A typical Start-Up

  • Preliminary check
  • Equipment specification & installation inspection
  • System activation
  • System configuration
  • Evaluate training needs
  • Complete start-up report

Features & Benefits

  • On-site service with a factory trained technician
  • Performance verification
  • Start-up report
  • Warranty validation (for specified products)
  • Factory trained technician
  • Proactive diagnosis of potential power or electrical issues

Download our Start-Up Checklist

Click below for a Start-Up Service Request

Start-Up Service Request

UPS Battery Analysis & Replacement

Battery life span is impacted by many factors including the environment in which it operates. Battery analysis is designed to identify cells that may be damaged or faulty due to heat, age, environmental conditions, or deterioration, which affect battery performance and to help keep products reliable throughout the duration of the battery life span.

Features & Benefits

  • Comprehensive visual inspection of battery posts and connection points
  • Battery connection testing and re-torque to increase integrity of connections
  • Test report from a factory trained technician
  • Increases reliability of the equipment
  • Assures that the equipment tested meets product specifications during modes of operation
  • Proactive prevention of battery load issues
  • Cost savings in proactively finding weak batteries within the string before a failure occurs
  • Recommendations will be made regarding battery replacement
  • Flexible scheduling is available to minimize downtime and interruption of routine operations

 

Service Training

Training is available for the service and operation of new and legacy equipment.  Our training facility is located at 2425 Technical Dr. Miamisburg, Ohio.  A minimum of four (4) participants is required to make up a class.  On-site operations training is available upon request.  Training can be performed on-site at your facility and tailored to all skill levels.

 

Training Classes         Dates
Startup Training Class   November 11-14, 2025
Startup Training Class   TBD 1Q 2026
Startup Training Class   TBD 2Q 2026
Product Specific Troubleshooting   TBD
     

 

View Class Syllabus    Sign-Up

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